We can't wait for you to get your Deux Mains and work to ship orders as fast as possible, but due to demand, your order may take 3–5 business days. Your patience is appreciated.
Although we offer international shipping, we at Deux Mains do not charge any applicable duties and taxes. This is the responsibility of the customer.
There are different costs per destination, and we strive to keep charges minimal. Duties (or Customs Tariffs) are set by the destination country’s Customs authorities and are determined based on country of origin (manufacturing) of the goods being purchased, and the classification of that merchandise. International taxes, such as value added, tax, or VAT, are set by the destination country.
Please make any exchanges within 15 days of the purchase date. Simply contact us at firstname.lastname@example.org to request your return shipping label, and include the original packaging, tags, and the original packing slip in the appropriate size envelope or box. Please allow 5–7 business days.